Privacy Policy

Redtail Air, including its affiliated brands Pinnacle Helicopters and Moab Heli X, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our websites, book services, or interact with us.

1. Information We Collect

Personal Information: Name, email address, phone number, billing and mailing addresses, and payment details when you book a tour, charter, or other service.‍

We may collect the following types of information:‍

— Flight Details: Information related to your flight experience such as date, type of tour or service, and passenger details.‍

— Technical Data: IP address, browser type, referring/exit pages, and operating system through cookies or analytics tools.‍

— Communications: Any messages, feedback, or correspondence you send to us.
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2. How We Use Your Information

We use your information to:

— Process bookings, reservations, and payments

— Communicate with you about your flight, service, or inquiry

— Improve our services, customer experience, and website functionality

— Send you relevant updates, offers, or marketing (only if you opt in)

— Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell your personal information. We may share data with:

— Trusted third-party service providers who support operations (e.g. booking platforms, payment processors)

— Regulatory or government bodies if required by law

— Affiliated entities under the Redtail Air brand (e.g. Pinnacle Helicopters, Moab Heli X)

4. Data Security

We implement reasonable security measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

5. Your Rights & Choices

You may:

— Opt out of marketing communications at any time

— Request access to or correction of your personal data

— Ask for your data to be deleted (subject to legal obligations)

To make a request, contact us at: Info@FlyRedtail.com

6. Cookies

Our website may use cookies and tracking technologies to enhance user experience and analyze site performance. You can adjust your browser settings to disable cookies if you prefer.

7. Links to Other Websites

Our site may contain links to external websites. We are not responsible for the content or privacy practices of those sites.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date.

10. Contact Us

For questions or concerns about this policy or your personal information, please contact:

Redtail Air

94 West Aviation Way
Moab, UT 84532
Phone: (435) 259-7421
Email: info@flyredtail.com

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