Terms of Service

Welcome to Redtail Air, proudly powering Pinnacle Helicopters and Moab Heli X. These Terms of Service (“Terms”) govern your access to and use of our websites, services, and experiences, including scenic air tours, flight instruction, charter services, and related offerings. By using our services or booking a flight, you agree to these Terms.
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1. Booking & Cancellations

— Reservations: All flights and services must be booked in advance, either online, by phone, or in person.

— Payments: Full payment is due at the time of booking unless otherwise arranged.

— Cancellations & Refunds: Cancellations made at least 48 hours prior to your scheduled flight may be eligible for a full refund. No-shows or late cancellations may be non-refundable. Weather-related cancellations will be rescheduled or refunded at your discretion.

2. Weather & Safety

— Flight Conditions: All flights are subject to weather, air traffic control, and operational considerations. Safety is our top priority, and pilots have final authority regarding flight go/no-go decisions.

— Passenger Requirements: Passengers may be required to meet weight, age, or mobility requirements depending on aircraft and tour type. Please notify us in advance of any special needs.

3. Conduct & Responsibility

— Passenger Conduct: Disruptive, unsafe, or abusive behavior will not be tolerated and may result in removal without refund.

— Liability Waiver: By participating in any Redtail Air, Pinnacle Helicopters, or Moab Heli X activity, passengers acknowledge the inherent risks associated with aviation and agree to release the company and its affiliates from liability, to the extent permitted by law.

4. Use of Website

— Content: All content on our websites—including images, text, logos, and video—is owned or licensed by Redtail Air and may not be copied, reused, or distributed without written permission.

— User Behavior: You agree not to misuse our site or attempt to disrupt the operation or security of our services.

5. Intellectual Property

Redtail Air, Pinnacle Helicopters, and Moab Heli X logos, names, and content are protected trademarks and may not be used without prior consent.

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6. Modifications to Services

We reserve the right to modify, suspend, or discontinue any part of our services or website without notice.

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7. Limitation of Liability

To the maximum extent permitted by law, Redtail Air and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the use of our services or website.

8. Governing Law

These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles.

9. Contact Us

For questions about these Terms, please contact:

Redtail Air

94 West Aviation Way
Moab, UT 84532
Phone: (435) 259-7421
Email: Info@FlyRedtail.com